VACANT POSITION: Senior Human Resources Officer – Fixed Term Contract Basis

Position Summary

The Senior Human Resources Officer shall be the principal assistant to the Head of Human Resources. He/she assists the Head of Human Resources in managing the day-to-day operations of the HR Department. This role involves implementing human resources policies, procedures, and programs across multiple functions, including HRIS, employee relations, industrial relations, learning and development, leave management, performance, compensation and benefits, organizational development, and talent acquisition.

Key Duties / Responsibilities

1. HR Department & HRBP Development

• Assist the Head of HR in ensuring all recruitment and staffing adhere to company policies and timelines.
• Support the development and administration of HR policies, procedures, and strategic goals.
• Participate in recruitment, onboarding, and talent acquisition processes.
• Monitor and maintain staff leave schedules and records (physical and electronic).
• Ensure employee records are updated and securely maintained.
• Assist with HR budgeting and reporting.
• Ensure compliance with statutory requirements and company policies.
• Provide payroll input support in the absence of the Head of HR.
• Participate in organizational development initiatives including change management and key employee retention.

2. Employee Relations and Communication

• Promote a positive employee-employer relationship and high employee morale.
• Advise line managers on employee relations and policy compliance.
• Coordinate investigations and disciplinary processes in collaboration with line managers.
• Counsel staff on employment matters.
• Facilitate employee communication channels such as feedback programs, staff meetings, and surveys.
• Support wellness, safety, discipline, and communications committees.

3. Human Resource Information Systems (HRIS)

• Oversee the maintenance of HRIS databases and employee-related records (physical and digital).
• Coordinate with ICT to update and manage HR intranet and internal information portals.
• Ensure accurate leave and absence data management.
• Recommend improvements for HR databases and filing systems.

4. Performance Management

• Implement and monitor the company’s performance management system.
• Assist line managers in reviewing job descriptions, KPIs, and performance appraisal tools.
• Address poor performance or disciplinary issues in line with policies and labor laws.
• Maintain performance-related records (physical and digital).

5. Learning & Development

• Conduct onboarding sessions for new employees on HR policies and contracts.
• Collaborate with managers to identify training needs and develop training calendars.
• Track training budgets and coordinate training sessions for full employee participation.
• Measure training effectiveness and evaluate skill development initiatives.
• Maintain employee learning and development records.

6. HR Reporting

• Prepare and analyze HR reports (daily, weekly, monthly, quarterly).
• Gather HR data and present actionable insights to management.
• Ensure all HR metrics and KPIs are tracked and reported accurately.

7. Professional Commitment

• Uphold company values and policies.
• Review and track progress against personal and departmental KPIs.
• Ensure accuracy and completeness of departmental reports.
• Conduct and participate in Monthly Performance Conversations (MPCs).
• Follow established SOPs and ensure compliance.

Academic and Professional Qualifications and Experience Required

• Bachelor’s degree in Human Resources, Social Sciences, or related fields.
• Certified Human Resource Professional (CHRP) qualification (mandatory); Higher National Diploma in HRM is an added advantage.
• IHRM membership (mandatory).
• Minimum 6 years of HR experience in a labor-intensive, unionized environment.
• At least 3 years of experience with HRMIS (mandatory).
• Expertise in recruitment, learning & development, performance management, compensation & benefits, HR policies, and HR analytics.
• In-depth knowledge of Kenyan labor laws and industrial relations.

Key Skills and Competencies

Technical Skills

• Strong HRIS and data management skills.
• Solid understanding of labor law, industrial relations, and HR best practices.
• Proficiency in performance management systems, employee relations, and training needs analysis.

Soft Skills

• Excellent leadership, planning, and coordination abilities.
• High integrity, confidentiality, and professionalism.
• Strong negotiation, communication, and interpersonal skills.
• Analytical and decision-making abilities with a strategic mindset.
• Ability to mentor and develop HR team members.

Work Conditions

• Ability to work in a fast-paced, labor-intensive, and unionized environment.
• Flexibility to handle multiple HR functions simultaneously.
• This job description may be subject to changes based on organizational needs.

How to Apply

Interested and qualified candidates should send their application letter and updated CV to careers@minigrp.com, quoting “SENIOR HRO” in the subject line, to be received by COB 7th August 2025.

NB:

• Only shortlisted candidates will be contacted.
• Interviews will be conducted on a rolling basis.
• Internal candidates are encouraged to apply while keeping their Line Supervisors informed.
• Successful candidate(s) will undergo Background Checks.